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Structured content layer for Enterprise AI

Paligo turns approved, version-controlled content from a single governed source into knowledge AI can use with confidence. Structure, metadata, and governance preserve what information means and where it applies, giving enterprise AI a reliable foundation for more accurate, traceable answers with less risk of hallucination.

Paligo help center settings with Portal and AI Answers switched on, beside panels for Nexus Portal traffic and pageviews, the Nexus Answers switch and an Ask our docs chat

How it fits together

Three products. One platform.

Each product connects to the same governed source, carrying trust from content creation to customer experience to grounded AI answers. Add the capabilities you need without adding new handoffs or systems to maintain.

  1. 01 · Build

    Paligo CCMS

    Your knowledge is written once and structured as components: versioned, translated, reviewed, and tagged by product, version and audience. Explore

  2. 02 · Deliver

    Nexus Portal

    Publish that structured content as a branded, searchable site in one click, with hosting, enterprise search and analytics already in it. Explore

  3. 03 · Ground

    Nexus Answers

    AI answers questions directly from the same published content, with citations linking each response to its source. Explore

What each product makes possible.

01 · BuildPaligo CCMSthe foundation

Paligo editor with a turbine service topic open and an Improve writing panel suggesting a rewrite

Structure it once.

Where your knowledge stops being a pile of files and becomes structured content people can trust and AI can use.

Technical writers are becoming the curators of enterprise knowledge. They work with subject-matter experts to establish what is true, then structure, review, and govern that knowledge for every product, version, language, and audience.

A procedure, warning, or specification is written once as a reusable component. Content curators preserve its context, control its approval, and determine where it applies. When they correct it at the source, every experience using it can reflect the change.

This human governance is what makes content reliable for customers and ready to ground enterprise AI answers.

Explore Paligo CCMS

02 · DeliverNexus Portaladd-on

Nexus Portal help center at docs.paligo.net and the Nexus Answers setting, both switched on

Deliver it anywhere.

Everything you need to deliver content, without separate vendors for hosting, search, and analytics.

Select what you want to publish and press publish. Nexus Portal turns it into a branded, responsive site on your own domain, hosted and managed by Paligo. There is no build pipeline to maintain, infrastructure to stand up, or front end for someone to inherit.

Enterprise search is built in, not licensed separately. Because the content is structured, search can be faceted and weighted by product, version, or audience. Advanced analytics show how content performs, what people search for, and what they fail to find, giving content curators the evidence to decide what needs attention.

Run as many portals as you need, including public help centers, authenticated sites, and partner portals. Configure each independently, all from the same source.

Explore Nexus Portal

03 · GroundNexus Answersadd-on

Nexus Answers embedded in a support center, with Slack, Zendesk and Microsoft Teams icons

Get accurate answers.

AI answers your customers can actually verify, because every one of them cites where it came from.

Nexus Answers is grounded in the content you publish, governed by your trusted sources. Every response has citations to the source material, so readers can verify the response without searching through pages of results.

If your content does not support an answer, Nexus Answers does not fabricate one.

Use it in Nexus Portal, or deliver it headlessly through an existing help center, content portal, Slack, or Microsoft Teams. Wherever it runs, every response cites its published source.

Explore Nexus Answers

Nexus Anchor · In Development

Your content has context. Your AI should too.

Now in development, Nexus Anchor will build a semantic knowledge graph from your structured content. It will map the meaning and relationships behind the words, giving AI richer context for higher-fidelity, context-aware solutions.

WHAT COMES NEXT

Three stacked layers joined by dashed lines: Structured content at the bottom, Knowledge graph in the middle and Context-aware agentics at the top

Trust and control

Governance is the core, not a feature.

Control what reaches customers and AI before it is published, not after. The entire Paligo portfolio operates within the same ISO 27001:2022-certified scope.

  • ISO 27001:2022

    Certified information security management covering the whole platform, not an exception carved out for new parts.

  • Your content never trains a model

    It is never used to train or fine-tune any model.

  • Every answer cited

    Answers come only from content you published, and link to the exact source behind them.

  • Nothing enters unreviewed

    Content reaches an answer only after a person has approved it, and that approval travels with the component.

  • GDPR by default

    Analytics stay on Paligo servers, anonymized, with no third-party tracker to explain to your DPO.

  • Correct it once

    Fix it at the source and every surface reflects it. No duplicate versions to chase down.

One Platform

Why should one content journey require so many vendors?

When delivery, search, analytics, and AI sit in separate systems, your team owns the gaps between them. Paligo brings the experience together in one portfolio, with fewer handoffs, fewer contracts, and one line of accountability.

Before

  • A separate hosting contract to negotiate and renew
  • A search platform licensed on its own
  • An analytics tool that never lines up with the source
  • An AI chatbot answering from data nobody governs
  • A connector in the middle, maintained by someone on your team

One connected portfolio

  • Multi-portal publishing with hosting included
  • Enterprise search included, not licensed separately
  • Content performance reported inside the authoring workflow
  • Answers grounded and cited, not guessing
  • One vendor, one contract, one line of accountability

Grounded Answers

FAQ

Do we need to buy the entire product portfolio?

No. Paligo CCMS is the foundation of the portfolio. Nexus Portal, Nexus Answers, and other components are available as separately priced add-ons. Organizations can begin with the capabilities that meet their current requirements and add others over time. All components use the same governed content source, allowing the portfolio to expand without disrupting established content workflows.

Can we buy Nexus Portal and Nexus Answers without Paligo CCMS?

No. Paligo CCMS is required to use Nexus Portal and Nexus Answers. Both products work with content governed in Paligo CCMS, and this integration is fundamental to their functionality.

Can Nexus Answers work with our existing help center?

Yes. Nexus Answers can work with content published to an existing help center. It connects through a secure endpoint provided by Paligo.

What is Anchor, and is it available?

Currently in development, Nexus Anchor will turn structured content into a semantic knowledge graph that captures meaning and relationships. This will give AI richer context for more accurate, context-aware results. Please contact sales, your Paligo account manager, or support.

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