Editorial Policy
How we research, write, fact-check and maintain the content on the Paligo blog — so you know what's behind every article.
Who writes our content
Every article is written or reviewed by people who work in structured content day to day — Paligo's documentation specialists, solutions engineers, and the technical writers and information architects in our community. Bylines link to author pages so you can see who stands behind a piece.
How we research
We prioritise primary sources: our own product, customer case studies, recognised standards (DITA, S1000D, DocBook), and published research. When we cite a statistic, it traces to a named, verifiable source — a customer result, a standards body, or original analysis. We don't repeat unattributed figures.
Fact-checking
Claims of fact — numbers, capabilities, comparisons — are checked against their source before publication. Product claims are verified against current Paligo functionality. Where a result is specific to one customer or context, we say so rather than presenting it as universal.
Editorial independence
Our guides explain trade-offs honestly, including where a structured-content / CCMS approach is not the right fit. Comparison articles describe competing tools fairly. We label opinion as opinion and keep it separate from verified fact.
Corrections & updates
Evergreen articles are reviewed and refreshed over time; substantive changes are reflected in the “Updated” date on the article. If you spot an error, email editorial@paligo.net and we'll correct it promptly and note the change.
Use of AI
AI tools may assist with research, drafting or editing, but every published article is reviewed and approved by a human who is accountable for its accuracy. AI is never the final authority on a fact.
Questions about our editorial standards? Get in touch.
