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Blog archive
Technical Writing
- The Next-Gen Editor Democratizes Structured Authoring for the Entire Enterprise
- Paligo AI Translations Enable Global Documentation at Scale
- Paligo's Next Gen Editor is Redefining the CCMS Experience
- Research reveals what workers most want to automate through AI
- How AI is Creating Value in Technical Documentation
- How Adobe's Technical Writing Tools are Limited
- Paligo Appoints Rahul Yadav as CEO: Leading the Next Era of AI-Enabled Growth
- Winning Buy-In for Content Migration: A Stakeholder-by-Stakeholder Playbook
- How Integrating a CCMS and a TMS Enables Scalable Multilingual Documentation
- Content Delivery Platforms and Paligo CCMS: Powering Multi-Channel Documentation
- The Best Technical Publication Software to Streamline your Workflow
- Modernizing Technical Documentation for Industry 4.0: A Complete Guide
- Tips for Selecting the Best User Documentation Software
- Producing Technical Communication Faster With a CCMS
- Realizing the Benefits of Intelligent Content in a CCMS
- Fundamentals of Documentation Management with a CCMS
- What Is a CCMS Software & What Does CCMS Stand For?
- How Technical Writing Software Optimizes 3 Key Experiences
- A Deep Dive into Technical Writing Platforms for Documentation Teams
- How a Software Tech Writer Simplifies Documentation with Paligo
- AI in Paligo
- Balancing Visuals and Text in Documentation Writing
- The 4 Biggest Challenges (and Opportunities) for Technical Writers in 2026
- How a CCMS Empowers Service Technicians and Engineers
- Product Spotlight: Jo Lam on Image Handling in a CCMS
- How a Life Sciences Researcher Uses Paligo for Efficient Documentation
- How to Build a Winning Documentation Team Strategy
- Improving the Developer Experience with Better API Documentation
- The Hidden Costs of Relying on Docs and Word
- Product Spotlight: Andrew Owen on Docs as Code in a CCMS
- Focus On: Translation
- The Best Technical Writing Platform for Instructional Content
- Improving the Process of Technical Publications
- Documentation Strategy: Empowering Effective Communication
- Which documentation software fits your needs?
- The Top 7 Productivity Platforms for Technical Writers
- DITA vs DocBook for Technical Writing: What's the Difference in 2025?
- Documentation Culture in an Organization
- What is the Paligo API and How Can You Benefit From It?
- Bringing the Worlds of Technical Documentation & Content Strategy Together
- CCMS and CMS: Similar terms for very different systems
- Why design intentions are key in technical documentation
- How to Create a Taxonomy from Scratch with Findability in Mind
- How to Prioritize Documentation: Managing Your Technical Writing Backlog
- Reviewers Hate Reviewing - Or Do They?
Content Reuse
- What is Single Source of Truth (SSOT)?
- Takeaways from LavaCon 2025
- Scaling Smarter: Customer Insights Report 2025
- How to Master Content Reuse in Technical Documentation
- Preparing Product Content for AI: Unified Knowledge and Governance in Technical Documentation
- Unlock the Power of Content Reuse in Your Technical Documentation
- Providing Compliance & Consistency for Banks and Financial Institutions
- Product Spotlight: Frederik Carette on Variables in a CCMS
- A Visual Guide to Content Reuse
- Top Reasons to Use Paligo for Manufacturing Documentation
- Focus on: Content Reuse
- Product Documentation with a CCMS: A Practical Guide to Streamlining
- Efficient Insurance Documentation: Benefits of CCMS in Policy Management
- Content Reuse Strategy: What It Is & How To Optimize It
Structured Authoring
- Import Markdown and Convert it to Structured Content Automatically
- 8 Best Practices Required to Manage Formal Knowledge in a CCMS
- IFU (Instructions for Use): Documentation in Pharma & Life Sciences
- Structured Authoring: What It Is and Why It Matters
- Harnessing the Potential of Paligo for Medical Device Manufacturing
- Documentation Tools: How to Find Easy-to-Use Solutions
- How structured authoring can reduce document production time by half
- The Essential Guide to Topic-Based Authoring
- Focus on: Structured Authoring
- Easy-to-use structured authoring solution: an independent review of Paligo
- Structured content authoring for complex documentation
- Old HAT: time to switch from a Help Authoring Tool to a CCMS?
- Enterprise content: Making structured authoring stick
Information Architecture
- Structured Content Is the Only Sustainable Path to AI-Ready Documentation
- Future-Proofing Your Technical Documentation: The Paligo Advantage
- Streamline Content Operations with Content-as-a-Service and a CCMS
- The Next Chapter for DocBook: What the OASIS DocBook TC Closure Means for Technical Communicators
- How Structured Authoring Delivers AI-Ready Content in the Age of Generative AI
- Documentation Strategy Basics for Boosting Productivity Across Teams
- Single-node vs multi-node architectures
- Exploring the Documentation Multiverse through Branching
- Challenges and Solutions in Global Information Architecture
- Product Spotlight: Josh Anderson on Information Architecture in a CCMS
- Discover the Benefits of Using a CCMS for Information Architecture
- Information Architecture 101 for Technical Writers
Knowledge Management
- The Anatomy of Harmful AI: What 1,400 Incidents Reveal
- Unlocking Help Center Excellence With Paligo
- Harnessing the Potential of Product Knowledge Management
- The Role of Scalability in a CCMS
- Creating a documentation strategy for a new product in 2024
- How to Build an Effective Review Process
- How You Can Improve Healthcare Education with CCMS Software?
- Empowering Compliance Specialists with a CCMS
- Focus On: Publishing
- Focus On: Collaboration
- Documentation Software: A Key Resource for Insurance Organizations?
- Unlearn to Relearn: Embracing the Absurdity of Contradictions in Knowledge
- Bringing Instructional Content to Life with a CCMS
- Boosting Productivity with a Documentation Platform
- How Financial Services Organizations Are Lowering Costs
How-To
- The Hidden Costs of Using Zendesk for Technical Documentation
- The Hidden Costs of Managing Technical Documentation in Word, Google Docs, and Confluence
- Part 2: A Guide to Migrating to Structured Content
- Part 1: A Guide to Migrating to Structured Content
- How to Improve Help Center Content with a CCMS
- Technical Instruction Content: Best Practices for Designing Clear Guides
- Product Information Management Mastery with CCMS Technology
- Top 10 challenges documentation software solves
- Product Spotlight: Mark Pepper on Taxonomies in a CCMS
- CCMS Explained: A Series Focusing on Core Features
- A Step-by-Step Guide to Product Knowledge Documentation in a CCMS
- How to Streamline Your Content Operations with a CCMS
- The Complete Guide to Effective Technical Documentation Best Practices
- How to Unlock Your Potential Through Smart Knowledge Management Strategies
- Streamlining Technical Documentation Localization with Paligo & Crowdin
Resources archive
Webinars
- A Chat with David Toth about Technical Documentation in the Cloud
- Adventures in XLIFF: Scaling Translations of Technical Content
- AI in Tech Docs : Real Impact, Real Results
- Beyond Information Delivery: Why You Need to Become a Learning Organization
- Content Systems Clarified: How to Make the Right Choice
- Efficient Technical Documentation in a Continuous Integration Environment
- Episode 1: Motivation and prioritization: what docs teams can learn from colleagues
- Episode 2: Rapid online transition? Embrace cloud tools & good office chairs
- Episode 3: Knowledge management and business continuity
- Episode 4: Need to improve organization ROI? Look to your content management
- From Legacy Docs to Structured Truth: How Migration Prepares Your Content for the AI Era
- Future-Proofing with Paligo: Customer Insights Report 2024
- Paligo fills a niche in the CCMS market for complex documentation
- Make Your Documentation Highly Efficient – Without Risk
- Migration Myths: Faster, Easier and More Fun(!) Than You Think
- Technical Content & Translation: Bridging the Gap
- Preparing and delivering content for successful AI deployment
- Product Release 5.4 – REST API, MS Teams, ServiceNow and more!
- Product Webinar | 2022 Recap
- Scaling Video Production with Content Reuse
- Solving the Contradiction of Writer Efficiency
- We have a talk with Sharon Burton – Tech Comm Rock Star
- The Missing Layer in Enterprise AI: Product Launch
- The Three Experiences That Count in Technical Writing
- Tutorial: Complex Documentation Using Structured Authoring Principles
- Understanding the differences between a CMS and a CCMS
- Customer Insights Report 2025: Scaling smarter: structured AI-ready content that delivers ROI
- Webinar - Professional Technical Documentation Publishing to Zendesk
Paligo Academy
- Deep Dive Ep01 Paligo's Dashboard & Basics
- Authoring Taxonomies
- Authoring Templates
- Branching Documentation Deep Dive with Paligo
- Content Collaboration Deep Dive with Paligo
- Content Collaboration Overview with Paligo
- Content Reuse and Single Sourcing Overview with Paligo
- Deep Dive Ep01 – Setting up the integration and importing content from Zendesk
- Deep Dive Ep03 – Zendesk Layout in Paligo and Preflight publishing
- Deep Dive Ep04 – Setting up Zendesk theme (JSS and CSS)
- Deep Dive Ep01 Reusing Content in Publication
- Deep Dive Ep02 Creating Structured Content in Paligo
- Deep Dive Ep02 Reusing publications or parts of publications
- Deep Dive Ep03 Images, Inline Element & Tables in Paligo
- Deep Dive Ep03 Reusing text fragments, Variables, filtering and conditions
- Deep Dive Ep04 Headings, Subsections & Admonitions in Paligo
- Deep Dive Ep04 Publishing with variables and profiling
- Deep Dive Ep05 Cross References in Paligo
- Deep Dive Ep06 Accordions, Embedded Content & Menu-choice in Paligo
- Fluid Topics & Paligo Integration Challenge
- How can using the Paligo API benefit your company
- Intro to the Paligo and Zendesk Integration
- Coveo and Paligo Overview Demo
- Deep Dive Ep02 – Zendesk structure in Paligo publication
- Deep Dive Videos Intro
- Paligo Full Overview Demo
- Publishing Content Overview with Paligo
- Publishing Content Deep Dive with Paligo
- Smart eLearning Content Demo video
- Step into the future of intelligent content creation with Paligo
- Structured Content Authoring Overview with Paligo
- Translation Management Overview with Paligo
- Translations Management Deep Dive with Paligo
- Version Management Overview with Paligo
- Version Management Deep Dive with Paligo
News & events
- 2017 News: Salesforce Desk, Custom Editor View and Even More Reuse!
- Coming Soon: Paligo UI Available in German
- ConVEx 2023
- Salesforce Integration, New Workflow, Reuse, and HTML5 Features
- Help Desk Integrations, Super Easy List Editing, Profile View and More!
- LavaCon 2022
- MegaComm 2023
- New API Style Output, Easier Import Options, and More
- Publish to New HTML5 Help Center, MS Word, SCORM, and More
- Paligo featured in SentinelOne customer story from Writer.com
- GRO and Alfvén & Didrikson invest $29 million in Paligo
- Paligo Secures Growth Financing to Scale Cutting-Edge Technical Documentation Solution
- Paligo + Zendesk: Publishing Technical Documentation to Your Help Desk Made Better
- Paligo's innovative Salesforce integration brings help center efficiency to the next level
- Project Planner, Confluence Import, Syntax Highlighting and much more
- STC Summit 2022
- STC Summit 2023
- TC World 2022
- TC World 2023: Experience Next-Gen Documentation
- TCUK 2023
- Translation Partnerships Key to Growth: Paligo and Translate.One Team Up
- Updated Branching, a Power Boost, and Much More
- Create equations, batch publish, and more
- Zoomin and Paligo Join Forces for an Enhanced Content Experience
Whitepapers
- Scaling smarter: structured AI-ready content that delivers ROI: Customer Insights Report 2025
- Structured vs Unstructured Content Tools
- Optimizing Technical Content for AI Using Structured Content
- A Guide to Migrating to Structured Content
- Future-Proofing with Paligo: Customer Insights Report 2024
- Building an Effective Multilingual Documentation Strategy
- Aufbau einer effektiven mehrsprachigen Dokumentationsstrategie
- Von On-Premise zur Cloud: Nutzen Sie cloudbasiertes Component Content Management
- From On-Premises to the Cloud: Making the Case for Cloud-Based Component Content Management
- Intro to Information Architecture for Technical Writers & Content Strategists
- Making the Business Case for Intelligent Enterprise Content