Technical Writing
The craft — voice, structure, and editorial habits that separate documentation that converts from documentation that confuses.
The Next-Gen Editor Democratizes Structured Authoring for the Entire Enterprise
Paligo's release of the Next Gen Editor for collaborators opens up the value of structured content to the whole organization.
Paligo AI Translations Enable Global Documentation at Scale
Paligo AI Translations eliminates vendor bottlenecks and cuts translation costs by up to 95%. Global docs, faster.
Paligo's Next Gen Editor is Redefining the CCMS Experience
Discover how Paligo is designing its CCMS editor to improve collaboration, simplify structured authoring, and speed up documentation reviews.
Research reveals what workers most want to automate through AI
Article writing dominates workplace automation, with 35 million uses of ready-made ChatGPT prompts. That's 5x more than any other work category. New research from Paligo, analyzing AIPRM's prompt library, reveals what's really being automated at…
How AI is Creating Value in Technical Documentation
AI is coming for writers' jobs. It's a narrative of replacement and obsolescence that has many content professionals feeling anxious. In the world of complex technical documentation, the reality is far more nuanced, practical, and frankly, more interesting…
How Adobe's Technical Writing Tools are Limited
There are significant limitations for documentation teams that use RoboHelp and InDesign, including scalability, accuracy, translation, and collaboration.
Paligo Appoints Rahul Yadav as CEO: Leading the Next Era of AI-Enabled Growth
We’re excited to announce that Rahul Yadav will join Paligo as Chief Executive Officer on December 1, 2025.
Winning Buy-In for Content Migration: A Stakeholder-by-Stakeholder Playbook
Learn how to win buy-in across the organization for a content migration to a modern CCMS/CDP from all stakeholders, including tactics, ROI estimates, and data-backed proof.
How Integrating a CCMS and a TMS Enables Scalable Multilingual Documentation
Build efficient translation workflows for technical documentation. Learn how integrating a TMS (Phrase, Crowdin, Language Wire) with Paligo CCMS ensures accuracy, consistency, and reduces costs for global content delivery.
Content Delivery Platforms and Paligo CCMS: Powering Multi-Channel Documentation
Learn how Content Delivery Platforms integrated with Paligo CCMS deliver consistent technical documentation across knowledge bases, portals, mobile apps, and AI systems.
The Best Technical Publication Software to Streamline your Workflow
A CCMS not only enhances the efficiency of technical publications but also fosters accountability & transparency across the entire documentation lifecycle.
Modernizing Technical Documentation for Industry 4.0: A Complete Guide
Discover how to modernize manufacturing documentation for Industry 4.0 with agile practices, multi-channel delivery, and advanced tools to ensure accuracy and compliance.
Tips for Selecting the Best User Documentation Software
Your ultimate guide to user documentation software provides key capabilities and examines the options available and when to choose them.
Producing Technical Communication Faster With a CCMS
Best practices for using a CCMS in technical communication, including manuals, instructional guides, policy documents, and more. Learn more!
Realizing the Benefits of Intelligent Content in a CCMS
A CCMS empowers organizations to harness the power of intelligent content, revolutionizing the way they create, manage, and update information.
Fundamentals of Documentation Management with a CCMS
Ready to improve your content strategy and say goodbye to documentation disasters? Explore how a CCMS can boost your organization’s effectiveness.
What Is a CCMS Software & What Does CCMS Stand For?
Learn about the key benefits and features of a CCMS, how different industries use a CCMS, and what to consider when implementing a CCMS.
How Technical Writing Software Optimizes 3 Key Experiences
In technical writing software, the three most important aspects are the smooth integration of authoring, reviewing, & customer experience.
A Deep Dive into Technical Writing Platforms for Documentation Teams
Paddy Kelly, a technical writer in the software industry, explores how Paligo’s CCMS has simplified the way he and his team handle documentation.
How a Software Tech Writer Simplifies Documentation with Paligo
We talk with a software tech writer about how Paligo has increased their efficiency and overall productivity, creating and managing documentation.
AI in Paligo
With all the hype around AI in the world recently, you may have wondered what Paligo is going to do in this area.
Balancing Visuals and Text in Documentation Writing
Technical writers are experts at determining topic organization, tone, flow, and verbiage when it comes to documentation writing.
The 4 Biggest Challenges (and Opportunities) for Technical Writers in 2026
Explore potential challenges for technical writers this year due to evolving technologies and communication trends.
How a CCMS Empowers Service Technicians and Engineers
CCMS software can help simplify the lives of service technicians & engineers by enforcing standardization, content reuse, structured authoring & more.
Product Spotlight: Jo Lam on Image Handling in a CCMS
Images like diagrams can be an essential part of documentation, and if you manage them correctly in a component content management system (CCMS) you can save time and increase efficiency. Jo Lam, Product Operations Manager at Paligo, explains how to switch…
How a Life Sciences Researcher Uses Paligo for Efficient Documentation
Yi Chun Wang, who is currently pursing a PhD in Biomedical Engineering, has an insightful overview of how advances in medical imaging can be used to improve diagnosis, treatment and beyond. At the medical technology company where she works, teams need to…
How to Build a Winning Documentation Team Strategy
Take a look at how a CCMS can significantly enhance a documentation team's efficiency, as well as collaborate with subject matter experts to create, organize, and manage documentation that ensures compliance with industry standards and regulations.
Improving the Developer Experience with Better API Documentation
Andrew Owen highlights the distinctions between a CMS (headless or otherwise), a CCMS, and a content delivery platform (CDP).
The Hidden Costs of Relying on Docs and Word
Explore the drawbacks of clinging to conventional tools and the benefits of embracing CCMS software for structured authoring and content management.
Product Spotlight: Andrew Owen on Docs as Code in a CCMS
Andrew Owen describes why the docs as code approach is lacking and why a CCMS gives many more benefits to technical writers.
Focus On: Translation
Roger Gelwicks takes us on a close examination of how translation can be used to maximize the usefulness of the Paligo CCMS platform, from its useful applications to its remarkable outcomes.
The Best Technical Writing Platform for Instructional Content
Ensure your instructional content documentation is up-to-date, available in the languages you need & easy to upload to your LMS.
Improving the Process of Technical Publications
Businesses need comprehensive technical publications to communicate with customers and partners about their products and services. Managing a large amount of technical documentation across multiple platforms and regions can be a challenge for technical…
Documentation Strategy: Empowering Effective Communication
Does your job involve managing multiple products with similar content, creating hundreds of versions of the same documentation just to account for different sizes or regulatory requirements? Then it's time to improve your documentation strategy to become…
Which documentation software fits your needs?
Not all documentation software is the same, and selecting the right one for your needs requires understanding what’s available and what you need. Let’s examine the types of software you could use and the key features to look for.
The Top 7 Productivity Platforms for Technical Writers
There are many technical documentation platforms for writers. Here's our take on the best ones to increase your efficiency in technical documentation.
DITA vs DocBook for Technical Writing: What's the Difference in 2025?
Sometimes customers or prospects ask questions that need long answers to provide the right level of clarity. One such inquiry led me to write this article, which looks at what I would call the misconception of the role of the XML content model of DocBook…
Documentation Culture in an Organization
In larger organizations with many products and teams, there is a lot of content available that could be further documented, helping all departments to share information and work more efficiently.
What is the Paligo API and How Can You Benefit From It?
Incorporating API-led integrations into your authoring workflow can lead to great jumps in authoring efficiency, publishing efficiency, and automation.
Bringing the Worlds of Technical Documentation & Content Strategy Together
During recent years, business leaders have been focusing on improving both the employee experience and the customer experience to remain competitive and retain employees. These concepts have cut through all industries and gained huge tra…
CCMS and CMS: Similar terms for very different systems
A lot of information found online tends to throw around the terms CMS and CCMS as if they are interchangeable. But these terms refer to fundamentally different systems created for completely different purposes.
Why design intentions are key in technical documentation
Technical writers need to be able to understand both the customers' needs and the design intentions. So how do we accomplish this?
How to Create a Taxonomy from Scratch with Findability in Mind
Working in a team of technical writers has challenges that, for the most part, revolve around creating an organization system for your content that works for everyone.
How to Prioritize Documentation: Managing Your Technical Writing Backlog
A common issue many technical writers face is the dreaded backlog. When, despite your best efforts, work keeps piling up due to new documentation and maintenance requests.
Reviewers Hate Reviewing - Or Do They?
Reviewers play an absolutely essential role in technical writing. They help to make sure your instructions are correct, your writing and supporting media are clear and easy to follow, and that you communicate using the organization's style.
