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Documentation Strategy: Empowering Effective Communication
Does your job involve managing multiple products with similar content, creating hundreds of versions of the same documentation just to account for different sizes or regulatory requirements? Then it's time to improve your documentation strategy to become…

Which documentation software fits your needs?
Not all documentation software is the same, and selecting the right one for your needs requires understanding what’s available and what you need. Let’s examine the types of software you could use and the key features to look for.

How to Streamline Your Content Operations with a CCMS
Delve into the advantages of using a CCMS to make content production more efficient. Discover how it can enable teams to collaborate more easily, streamline processes, and produce quality content with greater speed.

The Complete Guide to Effective Technical Documentation Best Practices
Following the best practices of technical documentation provides developers, end users, and customers with clear guides for products and services.

The Top 7 Productivity Platforms for Technical Writers
There are many technical documentation platforms for writers. Here's our take on the best ones to increase your efficiency in technical documentation.

Efficient Insurance Documentation: Benefits of CCMS in Policy Management
The Paligo CCMS helps insurance companies streamline the development of their policy and procedure documentation.

DITA vs DocBook for Technical Writing: What's the Difference in 2025?
Sometimes customers or prospects ask questions that need long answers to provide the right level of clarity. One such inquiry led me to write this article, which looks at what I would call the misconception of the role of the XML content model of DocBook…

How Financial Services Organizations Are Lowering Costs
A CCMS for financial services companies provides an efficient, scalable & cost-effective way to create and manage content compliant with regulations.

Discover the Benefits of Using a CCMS for Information Architecture
Information architecture needs a system focusing on content hierarchy, navigation menus & search functionality to optimize the user experience.

How to Unlock Your Potential Through Smart Knowledge Management Strategies
To compete in today’s global marketplace, a solid knowledge management strategy is now more important than ever. Without a solid foundation of structured information, your company cannot function at its best. And while knowledge management is important,…

Easy-to-use structured authoring solution: an independent review of Paligo
Marc Achtelig is a well-established name in the Information Development and Technical Writing field, having run his own consultancy, Indoition, since 2004. Based in Germany and an engineer by origin, he is a leading expert in the latest …

Content Reuse Strategy: What It Is & How To Optimize It
Content reuse enables organizations to streamline content creation while maintaining consistency across multiple publications and channels. This comprehensive guide covers strategic implementation using Component Content Management Syste…

Documentation Culture in an Organization
In larger organizations with many products and teams, there is a lot of content available that could be further documented, helping all departments to share information and work more efficiently.

What is the Paligo API and How Can You Benefit From It?
Incorporating API-led integrations into your authoring workflow can lead to great jumps in authoring efficiency, publishing efficiency, and automation.

Bringing the Worlds of Technical Documentation & Content Strategy Together
During recent years, business leaders have been focusing on improving both the employee experience and the customer experience to remain competitive and retain employees. These concepts have cut through all industries and gained huge tra…

CCMS and CMS: Similar terms for very different systems
A lot of information found online tends to throw around the terms CMS and CCMS as if they are interchangeable. But these terms refer to fundamentally different systems created for completely different purposes.

Streamlining Technical Documentation Localization with Paligo & Crowdin
Learn how to use Paligo and Crowdin to streamline the localization of your technical documentation.

Structured content authoring for complex documentation
Managing complex, multidimensional documentation can be a challenge, but structured content authoring with the Paligo CCMS can ease this burden.

Old HAT: time to switch from a Help Authoring Tool to a CCMS?
Recently Paligo has attracted more and more interest from users of some of the traditional Help Authoring tools, and the question keeps popping up:

Why design intentions are key in technical documentation
Technical writers need to be able to understand both the customers' needs and the design intentions. So how do we accomplish this?

Enterprise content: Making structured authoring stick
In just about any size business, content can get messy. In an enterprise driven by the pressure to grow and scale, managing content can become a bottleneck that starts to look insurmountable.

How to Create a Taxonomy from Scratch with Findability in Mind
Working in a team of technical writers has challenges that, for the most part, revolve around creating an organization system for your content that works for everyone.

How to Prioritize Documentation: Managing Your Technical Writing Backlog
A common issue many technical writers face is the dreaded backlog. When, despite your best efforts, work keeps piling up due to new documentation and maintenance requests.