Information Architecture
The shape of content systems — taxonomies, navigation, and the structural decisions that make documentation findable and resilient.
Structured Content Is the Only Sustainable Path to AI-Ready Documentation
Zendesk's 2026 Report states that structured content is needed for AI-ready documentation, and other customer-facing knowledge.
Future-Proofing Your Technical Documentation: The Paligo Advantage
Discover why Paligo is the technical documentation platform of choice for organizations around the world.
Streamline Content Operations with Content-as-a-Service and a CCMS
Break down content silos with Content as a Service (CaaS). A strategic guide to unified content operations and efficient management.
The Next Chapter for DocBook: What the OASIS DocBook TC Closure Means for Technical Communicators
The OASIS DocBook Technical Committee has closed. Here's what this means for technical communicators and why it's a sign of maturity, not decline.
How Structured Authoring Delivers AI-Ready Content in the Age of Generative AI
Learn how structured authoring and CCMS platforms optimize technical documentation for AI processing, improving customer self-service and LLM accuracy.
Documentation Strategy Basics for Boosting Productivity Across Teams
Developing a thorough documentation strategy is necessary for companies seeking to improve communication & internal procedures. Here's how to get started.
Single-node vs multi-node architectures
Covering the definition and benefits of using a multi-node architecture over a single-node architecture.
Exploring the Documentation Multiverse through Branching
Learn how branching allows us to preserve a release in a fully editable form and let it live its own parallel life.
Challenges and Solutions in Global Information Architecture
Global information architecture with a CCMS involves structuring content and user interfaces in a way that provides a seamless and meaningful experience for users worldwide.
Product Spotlight: Josh Anderson on Information Architecture in a CCMS
Writing and structuring content in a component content management system (CCMS) requires an approach that some technical writers may not be familiar with. Josh Anderson, Information Architect at Paligo, explains some of the mistakes writers can make when…
Discover the Benefits of Using a CCMS for Information Architecture
Information architecture needs a system focusing on content hierarchy, navigation menus & search functionality to optimize the user experience.
Information Architecture 101 for Technical Writers
Whether you are a lone technical writer in a small business, or one of many in a large enterprise, at one point or another you’ll need to consider the information architecture of your technical documentation.
